Employee
engagement is a top priority, especially during the cyclical downturns in our
industry (like the one we are now experiencing). As stated by Heymann and Barrera, “when the
economy is doing poorly, the threat of turnover is naturally reduced; however,
employee engagement remains essential to having higher productivity than
competitors” (2010, p. 3).
And
there are several other dynamics influencing our workforce strategies as well.
The aerospace workforce continues to age while the number of new, eligible
graduates with engineering degrees continues to shrink. As a result, our leadership is shifting from
a generation that “built major institutions, most patterned after models that
made sense at the time they were constructed -- pyramidal, hierarchical, based
largely on command-and-control” (Erickson, 2010, p. 5) -- to new leaders that
are able to operate and respond effectively to a “complex, rapidly changing
environment” (Erickson, 2010, p. 5).
Other company’s objectives related to this week’s readings include:
·
Improving
and leveraging our gains in diversity
and inclusion
·
Enhancing
top talent acquisition and
deployment · Enhancing knowledge sharing and talent management
While
SSC’s Human Resources team has embraced these challenges and implemented a
number of initiatives to address them, there is much work to be done and course
corrections will likely be necessary. For
example, the Communications organization has emphasized rotational assignments
across the Corporation to enhance talent development. However, one of the best practices identified
in How to Keep Your Top Talent, is to
“forget rote functional or business-unit rotations; place young leaders in
intense assignments with precisely described development challenges” (Martin
& Schmidt, 2010, p. 4).
In
summary, SSC faces some real challenges in the years ahead as our government customers
attempt to navigate dynamic global conditions and face tremendous budget
pressures. Given the many changes
occurring in our business environment, the question we must address is: Are
we developing a motivated workforce that can boost company performance?
(Nohria, Groysberg & Lee, 2008). The
insights offered by this week’s readings on rewards and motivation can help steer
us in the right direction.
References
Erickson,
T. (2010). The Leaders We Need Now. Harvard Business Review, 88(5),
62-66.
Heymann,
J., Barrera, M. (2010). Engaging Employees in the Company's Profits and Their
Own, Harvard Business School, pp. 1-28
Martin,
J., & Schmidt, C. (2010). How to keep your top talent. Harvard Business
Review, 88(5), 54-61.
Nohria, N., Groysberg, B., and Lee, L. (2008) Employee Motivation: A Powerful New Model, Harvard Business Review, pp. 1-7
Nice application of the readings to your workplace. It sounds like overall SSC has done a pretty good job. Have you seen any 'cultural clashes' between Millenials and other generations? Are there any specific reward systems that have been put in place to help meet the different motivational needs of this generation?
ReplyDeleteDr. Neff -- Yes, cultural differences can be an issue. In fact, we have web-based training with scenarios designed to address/prevent these differences. LM has established several reward systems to address different motivational needs. One specific example I like to talk about is our High Five Award. Employees can nominate a peer, leader, or subordinate (online) as a way of saying "thank you" or recognizing contributions. Recipients get a certificate, along with movie passes or other things to choose from. Also, in response to employee survey results, the company has designed a website as another venue for providing and receiving recognition. Individuals and teams are recognized on the website for their contributions toward the achievement of business goals and successes throughout the year.
ReplyDeleteLockheed is doing some great things internally to engage and motivate employees. Given the reliance on engineering graduates, I wonder what the company does to try to encourage students to major in math/science, and if those efforts are also part of the internal engagement efforts? For example, is SSC sponsoring student programs and then giving employees opportunities to mentor, etc.?
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